Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on Shop Top Fragrances Online are 100% original and sourced directly from authorized distributors or the brands themselves.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
What is your return policy for opened fragrances?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to over 50 countries. Shipping costs and delivery times vary by location and will be calculated at checkout based on local customs regulations regarding alcohol-based products.
What is the difference between EDP and EDT?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), resulting in a longer-lasting scent, while Eau de Toilette (EDT) is lighter (5-15%) and ideal for daily wear.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.