Returns & Exchanges
At Shop Top Fragrances Online, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Secure the Fragrance
Carefully pack the perfume in its original, unopened manufacturer packaging and place it inside a sturdy shipping box with protective padding.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing